If you answered YES to any of the adove, then you need to attend a webinar teleconference from PipeVines, the customer interaction management experts. 11.00am - 11.30am Tuesday 26th August 2008 MR PETER SPOTO, CEO PIPEVINES, will demonstrate how a hosted Contact Centre lets you FOCUS on your Customer Satisfaction and Employee Effectiveness, and FREES you from worrying about the technology and the costs Included in this 30 minute demonstration will be concrete examples and case studies.